About Ambassador Book Service
Ambassador Book Service, Inc. is now celebrating its 30th anniversary as a
premier provider of print and non-print materials to college, university,
school, corporate, public, government and medical libraries throughout the
world. Ambassador supplies the complete book and publication requirements
of schools, libraries and other educational institutions in over thirty
countries. Our corporation is headquartered in the tri-state area and has
maintained continuous management since our inception in 1973. Ambassador has
been fully automated since 1984 and has been Year 2000 Compliant since 1996.
We offer state-of-the art technology, as evidenced by our interactive
website.
Ambassador offers a comprehensive range of fulfillment services that
includes the supply of any book, media or journal published in North
America. Ambassador is a customer driven company which will tailor its
services to meet the specific requirements of individual clients, including
ordering, status report frequency and format, invoice organization and
layout, and management report composition and design. The level of customer
service support available from our staff is unparalleled in the bookselling
industry. Cumulatively, we are proud to report that our customer service
department represents over 250 years of experience working with various
educational organizations and libraries.
These representatives are available from 8:00 AM to 5:00 PM EST each weekday
to assist in order placement, expediting and claiming. They can be reached
by telephone, fax, or directly by e-mail. Each representative can be
contacted directly via the internet at his or her designated e-mail address.
Ambassador has designed a user-friendly website organized to exceed the
needs of our customers. The purpose of our website is not to replace our
customer service staff, but rather to enhance the response time and quality
of service we are able to offer. After completing our Nondisclosure Form,
our customers are assigned a unique logon and password that will permit them
unlimited access to our interactive website. Key features of Ambassador1s
website permit each client to:
- Browse Ambassador's database of over 2.5 million book titles and over
500,000 video titles. Our database is updated with 3,000 to 5,000 new products
each month.
- Place orders on line from titles included in our database or others.
- Automatically e-mail the assigned account representative to expedite,
claim, or cancel orders.
- Verify shipping status, including date of shipment and invoice/packing
list number.
- Download reports of outstanding and/or completed orders, that can be
sorted by purchase order number, title, author, or ISBN.
- Confirm account balances and download invoices and statements.
For more information about Ambassador, please call us at 516-489-4011 or
send us an email at ambassador@absbook.com.